Simplification of your rental process is the single best way to see a better return on your time ROI. Sorry for any inconvenience! 4. OFFICE HOUR CHANGE - Due to [reason], our office hours [today, tomorrow, or a specific date] will be [timeframe]. Want to accept extensions with greater or equal earnings? Your payment is scheduled to process automatically on [date]. Please do not take any toll roads without paying the toll. 10 Message Templates | Turo Edition. Once your account is set up, you can navigate to the Text Message Templates tab. DONT FORGET! Here are some examples of texts that engage in customer care. Introduce yourself to new clients with Pitch. Have you listed your car on Turo & Getaround? They are communicating with a human after all, not a robot so if they mention they have kids, for example, speak directly about your car being child-friendly. Hoi ( HN ), we would very much stay at your apartment. Check out the below templates for some ideas. Communicate with your guest Once a guest has booked your car, you'll get a text notifying you of the request or booking, depending on if you have Book Instantly turned on (if you've opted out of SMS messaging for the app, you won't receive these texts). (Well be discussing some important changes with [meeting topic], so make sure to be there! Which, of course, is good news for you and your business! To celebrate, were giving [percentage] off any orders that include the new [product or service] for [period of time] ONLY. If you get a parking ticket, please pay the ticket right away. AirBnB: I run and manage multiple AirBnB's remotely! Check out CarSync a FREE APP to upgrade your car sharing business! Can you message Turo owner before booking? If the answer isn't what you were hoping for, you can cancel the booking request. On 2/3 I rented a 2021 ***** CX-30 through Turo from a host by the name of ***** On 2/7 I returned this vehicle at 4:00am and only took photos of the exterior of the vehicle, which was a huge . you will need to use that to exit depending on your time it should be a fee of $3-$6. There are two (2) main pools of insurance you need. Thank you and hope you enjoy your trip. Using text alerts helps free up stress and hassle. Turo offsets 100% of our estimated global carbon emissions, so you can rest easy building your businesses and satisfying your wanderlust knowing that our carbon footprint is accounted for. Did you change your mind about wanting to [insert benefit your product or service provides]? Doesnt that sound awesome? What kinds of messages would you send? Turo also places limits on the vehicles they are willing to list. Here are some text message marketing examples of how you can go about that. On. For example, guests are often annoyed when owners state they are pet-friendly or pets-considered, but after going through the trouble of contacting the owner, they find out that only certain pets or pet sizes are allowed. You know that feeling of your time flying away from you? It's a great way to showcase your personality and the unique features of your car and build trust with your renters. And you can try it for free. This is the way used to validate your identity. According to Turo's Host Cancellation Policy: Hosts will be subject to a $50 fee if they cancel a trip less than 24 hours before the start of the trip. My first Turo hosting rental was in March of 2019. Make sure you follow us on IG [@Instagram handle or link]. A few hours before the car is due to return Turo will send the renters a couple of messages reminding them of the return time and offering them to extend their rental if they like. Dont forget about [event] starting at [time] tonight at [location]! It is your responsibility to pay for all fees associated with the ticket, tow, and storage. :) As a valued loyal customer, were giving you an EXCLUSIVE [percentage] off your next purchase. Reply 'available' if youre able to help! Try a free test account today: [link]. In other words, you must drive in rush hour to get there and then Uber or mass transit back. Be there or be square! Hello [event] registrants! Automate any workflow Packages. 3. Simply let me know when you want me to remotely lock the car, and you can leave the key inside. We want you back SO BAD that were going to give you [percentage] off just for returning! It should clearly confirm and clarify what your subscriber signed up for, as well as provide instructions on how they can opt out. Reply 'stop' to opt out, Welcome to [business name] text alerts! Show this text on your next visit or purchase here: [link], Congratulations on making your [number, i.e. You will now be kept up to date with all things at [business name]! If you have an economy car and live in the city, then tell them it is an affordable way to get around. A big part of the reason I want to do this is to let those renters who book our cars for illegal activities to let them know, more or less, that I know whats up, I know where you are at all times, just dont be a fucking douche with my car. Oh, and dont cancel. Thanks for joining! For number 2 you can use the Turo-provided insurance, which covers the car while it is booked by a guest. Just a reminder that the [event] begins on [day] at [time]. To start the form, use the Fill camp; Sign Online button or tick the preview image of the form. and our ALERT - Offices are closed [today, tomorrow, or a specific date] due to the inclement weather. v2 $9.99 $5.99 Packages Quantity Add to Cart Pay in 4 interest-free installments for orders over $50.00 with Learn more Get this financial spreadsheet to help you better launch your Turo car-sharing business, starting with the 1st vehicle! To ensure you dont get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Dunning, the process of contacting customers to collect payment, is never fun! To contact a host via Turo messaging, log onto Turo, open the Trips tab, and choose the booked trip you have a question about. Oct 6, 2021 - Conrad Layn shares his secret text message templates and psychological strategy that has helped Conrad Layn become & remain 5 star Turo All Star & POWER Host. Find and fix vulnerabilities Codespaces. Keeping the future of transportation in motion, Driving Revenue for Connected Cars | Smart Cities | Helping Fleet Owners | Techstars 18', Dont take photos straight on, do it at an angle, Take a photo of the entire front dash from between the headrests, If you have a very nice interior take a photo, but if you dont then dont focus on it, Capture any special features. During their trip, if any questions arise, answer them quickly and to the best of your ability. You'll have a career support specialist to review your portfolio Level up your skills with our interactive courses and workshops, Awocaro - catalog page for car rental website, Awocaro - home page for car rental website, Turo Support Portal Corporate Website & Design System, Awocaro - set of screen states, notifications and modal windows, Awocaro - first screen for car rental website, Awocaro - 404 page for car rental website, Yacht Booking App UI Design | Boat Rental App UI Design. Creating a captivating greeting message can be a daunting task . Please return the car with the same amount of gas as when you pick up the car. You will then be charged the following on Turo: all relevant processing fees administered by the issuing body. Now that youve been using your [product or service] for a little while now, how are things going? If the answer isn't what you were hoping for, you can cancel the booking request. I wouldn't rent from someone who gave me this message. Also i left the parking pass next to the key, (they are located in the center console storage.) You can use these text message marketing examples to easily put together your own templates and send ready-to-use messages to your customers. As a thank you, please take [percentage] off your next purchase! You simply walk up to a car, unlock it with an app, and start driving. Here are 8 free Airbnb message templates that will get you (and your Airbnb) 5-star reviews every time. Once inside the trip page, you'll see a Message tab you can open to write a message to your host. CONGRATS! Click here to join: [link]. View Awocaro - catalog page for car rental website, View Awocaro - home page for car rental website, View Awocaro - Personal Cabinet Messenger, View Turo Support Portal Corporate Website & Design System, View Awocaro - set of screen states, notifications and modal windows, View Awocaro - first screen for car rental website, View Awocaro - 404 page for car rental website, View Yacht Booking App UI Design | Boat Rental App UI Design. Upgrade your travel plans Choose from a totally unique selection of cars and drive the perfect one for your trip Click the Get form key to open the document and move to editing. If the car is not returned by the scheduled end date and end time listed on Turo, you will be charged an additional usage fee, a late fee, and an improper return fee. Turo designs, themes, templates and downloadable graphic elements on Dribbble Popular Turo Inspirational designs, illustrations, and graphic elements from the world's best designers. Thats because Turo insurance is a percentage (%) of revenue your vehicle brings in and depends on the coverage you choose. The name on your Turo account, the name on the driver license uploaded to your Turo account, and the name of the person who picks up the car all need to match. If you want to use the tesla app, send me an email and ill add you as a driver. Both of Meghan's hosts cancelled more than 24 hours before the start of the trip. Follow these steps and your first trip as a Turo host will be a breeze. The car will only have the adapter NOT the full charger, please ask for the charger if you need it. The Turo car rental system focuses on matching available cars to those who need them. See you soon. SO CLOSE! THE ONLY PERSON THAT CAN PICKUP THE CAR IS YOU, THE PRIMARY DRIVER. For example: Hi Jane, Im happy to have you use my car for your weekend trip. Hi there! Then click Create a Message Template on this page. Once you are in front of the car please call me or text me and I will verify your identity by either sending me a selfie with your drivers license and the car in the background or video call so you can show me your drivers license. FLASH SALE! We miss you! You will now be amongst the first to hear the details of our special events hosted at [business name]. Always a friendly joke about it not being a dollar rental beat on rental car and that it has to schlep my family around when not in use. For example, you want to get SMS marketing going for your business. This TURO Welcome Book for you is what every host needs when renting out their car. Reply STOP to unsubscribe, Welcome to [business name]s VIP Text Club. You could be getting more sales - with texting. Its that chaotic, go-go-go rhythm of your busy life. If you need to speak with a Turo customer service representative, their number is (415)965-4525. Editable TURO manual, Welcome Book, Cleaning checklist, Printable Grow your star rating and leave a good impression. If you take a toll road, we will get a copy of the toll in the mail. Make sure you follow all applicable rules of the road. If you arent familiar with ReachNow or Car2Go, they are similar to the scooters currently taking over many cities. Off-Rental Program Insurance coverage for only $79 per month per vehicle, exclusively designed for Car Sharing hosts. Many guests experience easy to solve problems within the first hour of their trip. What could we have done to keep you around? The. You can view the invoice here: [link], We miss you! The key will be inside the Car located in Level 2M of the short term parking lot in terminal 1. Its time to get your time back! Click the link and say hi once youre in: [link]. Living in Portland and Seattle for the last ten years I abandoned my car in exchange for ReachNow, Car2Go, BikeTown, Lime and excellent transportation systems with good apps made by GlobeSherpa and others. 2. Powerful Analytics Analyze fleet metrics and market indicators. Hosts list their cars as available in a particular area and at certain times. Be equally transparent and straightforward when youre communicating about your total costs (ie. Truly hope your experience in las vegas is amazing. The price and your first image are the things that will initially grab a potential buyers attention. For me, my car is an electric hybrid, so it has AMAZING gas mileage. ), and the number is growing by the day. Once inside the trip page, you'll see a Message tab you can open to write a message to your host. Once they arrive I ask them how their trip was and if they enjoyed the car. There is a possibility of spending over an hour getting to the airport, handing off the car, and getting back to the city. Register for our 8 week Product Design Career Preparation course. Thanks again for booking with me and have a great rest of the week. If you are landing in terminal 3 you must take a shuttle to terminal 1 (they are free and easy to use). Keep it up! Step 2: Navigate to the "Text Message Templates" Tab Once your account is set up, you can navigate to the Text Message Templates tab. How does that sound? Introducing [new product or service]. Successful rentalpreneurs must be and prompt, polite and people-oriented. Here is a link to some videos on how to operate the car. I think the reminder of yeah this is a business, but I'm not the CEO . Learn more with Sharelytics. What is more, CarSync supports toll transponder as a message variable. Manage all your cars & reservations in one place. Browse our search results . Please message us a few pictures that clearly show the damage to (insert #) and report the accident to Turo using: https://turo.com/resolutions The allowed miles for your trip are listed on Turo. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Im also sure to tell them to please use anything you need, it is in there for you.. The most common are prepaying for gas and cleaning so they can drop off the car and not worry about additional charges. But how does it all work? A, hey here's what you can expect during your trip, I think is totally cordial. They will likely message you. Here's how you can add additional drivers without an additional charge: https://support.turo.com/hc/en-us/articles/203990880-Are-my-passengers-allowed-to-drive-How-do-I-add-a-driver-. If you have questions im here to help you, also to make sure the car is being charged in a casino (plugshare.com) or at a Tesla supercharger (typically cost $10-$13 to charge), adapter is in the trunk if needed. Register for our 8 week Product Design Career Preparation course. Your welcome email should be informative, clear and actionable. You can opt for the free trial if you just want to test it out. 17. You pay for your personal insurance on your car. Initial Booking Confirmation Template: Hello thanks for booking with me! Heres your link to get back up and running: [link]. :) We'll be updating you about SALES, DEALS & NEW PRODUCT RELEASES. All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. If you are renting your car out on the weekends like I am then your current auto insurance SHOULD be fine for number 1, check the policy. Turo relies on hosts, like me, to rent vehicles to guests. Just following up on your recent purchase - Did everything go smoothly for you? The host then drops off the car in a specified location for pickup. Text stop to stop, Hi there! Please message us a few pictures that clearly show the damage to (insert #) and report the accident to Turo using: The allowed miles for your trip are listed on Turo. I set my gas fill and cleaning low, knowing that users will likely buy, and I will probably be able to clean or fuel it pretty quickly on my own. Enjoy some time with your friends and family! Reply 'stop' at any time to opt out, Welcome to [business name] Alert Club! Want to give us a try again today? You wont be able to retrieve anything from the car once you return it. Reply with any questions. Tolls and Reimbursements Its a crucial time to show off your guest communications skills. Its often said that communication is key. [Percentage] off all [product or service]. Youll receive VIP deals no one else gets! Its not too late to restart services! Find common ground with your guests. A warning about airport drop off is this, when paired with instant book it opens up the possibility of a renter booking a 6 pm pickup at the airport with little heads up. When your Turo guest first reaches out to you about renting your car, the method, tone, and urgency in which communicate with them will determine whether they want to book with you or not. The car needs to be returned by the scheduled end date and end time listed on Turo. Automate some common Turo work that I have to do manually - GitHub - dangoldin/turo-automation: Automate some common Turo work that I have to do manually . Submit the necessary boxes (they are yellow-colored). I havent done this yet, but I recently had a suggestion that if they seemed happy with the experience to ask them for a review. The cost of renting a car from Turo varies widely based on the make of the car, your location, and other factors; the cost of our borrowed Toyota Prius in the summer of 2021 was $95 per day. You can view your invoice using the following link, and let us know if you have any questions: [link]. Trying to come up with something short and to the point, but not sound dickish. I wanted to check in to see how youre liking your new [product or service]? FREE GIVEAWAY - Were giving away [free product or number of free products] today! Heres the link to shop: [link]. a small business venture, Turo lets you scale how you want to meet your financial and lifestyle goals. This is easily doable with CarSyncs 100% reliable scheduled messages! Responsiveness is critical to confirming reservations before they move on to the next host. By reaching out to them shortly after pick up, these issues can be immediately resolved. Click here to redeem: [link], Youve been a customer for [length of time] now! Step 3: Copy and Paste the Message Template Heres the link to purchase: [link], Any questions I can help clear up for you as youre testing out your free trial? Smoking is NOT optional so lets try to leave this car smelling good for other guests. Unless you select unlimited miles. [Link], Buy one get one [FREE, HALF OFF, etc.] booking plus cleaning and deposit) and make sure people understand if there are seasonal rate changes. Hope to see you there! Nothing hurts a businessperson quite as much as losing a customer. Add to cart. Use only one app for the job. Welcome to the [business name] family! Automated messaging can save you HOURS every day! What can I do to help? Anywhoozits, just a pleasant upfront message to kindly remind these people that this isnt fucking Hertz. Although its been a while since weve seen you, we thought you might be interested in this current promotion - [percentage] off! And the shortage of car rentals in Hawaii made it the perfect opportunity to test it out. Reply 'stop' to stop, Welcome to the [business name] VIP Group! Use promo code [code] to enjoy 10% off as a 'thank you' for signing up. Optimize your settings The examples in this post cover a range of approaches. In the meantime, please [instructions]. Ultimately, what you want to do is tell them why your car makes sense. Automated Messages for Turo! The car will be clean. Close each deal quickly by creating a sense of urgency. Want a better turnout to your event (whether digital or in-person)? If you pick up the car clean but return the car dirty, you will be charged at least a $30 cleaning fee. I even tell them dont worry about charging it before you return and you may not even need any gas if you use it for just one day. Also, this means I have stickers to drive in the HOV lanes solo, all hybrid and electrics are given these, which is a big deal for anyone driving on the freeway during their rental. The app has a messaging feature that is a great way to get in touch with your host if you need anything. Create a new scheduled message template: Go to Messages on Turo.com or Inbox in the app Tap or "Manage my scheduled messages" Tap "Create new template" and complete fields Tap "Create template" to save Edit an existing template: Tap Templates tab and select message you want to edit from list Tap "Save" at the bottom when you're done making changes Turo has recently been urging potential guests to contact several hosts to improve their chances of booking a car. Your hard work has not gone unnoticed! Stop by or shop online: [link], NEW! Be brief, welcoming, and open it up for questions. Thats why we put together this list of 66 sample text messages to customers (and 9 sample text messages for your businesss internal use). Turo Messaging and Communication After making a booking request, Turo will send the information along to the host and will notify you of any response they may issue. Stay tuned! If they cancel more than 24 hours before the start of the trip, the fee is $25. Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee. SEATS ARE RUNNING OUT! This is [representatives name] from [business name]. We hope you enjoyed testing out [product or service]! Sending text reminders can help get more people to show up. You can also call (Insert #) to confirm arrival. One way to do that is to review the guest profile and highlight anything you may have in common in your email correspondence. If you need to speak with a Turo customer service representative, their number is (415)965-4525. Happy shopping! ), Our webinar is in 5 minutes! Show this text to claim your prize! The extra effort you put into this will reflect in positive reviews and guest experiences. Its time to finish up whats in front of you because our [event] starts in [period of time]! Host and manage packages Security. Payment was declined for your [service]. Check it out here: [link]. Whether you need a simple Hello, thanks for booking with me or a detailed set of vehicle specific instructions sent to your guests, CarSync has all your bases covered! Please login and update the card on file to avoid service disruption. - all [type of product or service]! Create an account to follow your favorite communities and start taking part in conversations. Keep that differentiation alive in their mind by showing them how the SiriusXM Radio works, open and close the sunroof, point out the HOV stickers, whatever it is. Don't drive the car out of the United States (i.e. WE CANNOT RELEASE THE CAR TO ANYONE OTHER THAN THE PRIMARY DRIVER. Dont forget about the staff meeting at [time] in [room]. Dribbble is the worlds leading community for creatives to share, grow, and get hired. Please upload a picture of your valid driver license to the Trip photos section of this trip on Turo as well.

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