I thought this issue was a myth, as I had no issues with wifi until now. have had Optus NBN for a month now and onto my 2nd modem (sagecomm) sent by Optus with the same wifi dropout issues, anything connected by ethernet is fine and have had no issues. I'd prefer if this could perhaps be limited to Optus VOIP server. Which Sagemcom are you asking about? Change device. If you want to find out the mac addresses of your devices. Looking to sign up to Optus Cable BB, looks like Optus are is still supplying a Sagemcom 3864V3 which I hear is average at best. During this period I documented a lot I never told or have told, For black there's the 3864AC, 3864V2AC, 3864V3AC & the new 3864V3HP. Always read the manual, I will move to ABB and buy a Fetch mini and get them to fix the line. Probably wise to disable wireless in the Optus router. How does this update happenJust by itself? (Updated: 2022/11/15, 4 years later). Hello to everyone who is very kindly offering their advice.I have just moved to the NBN with Optus and have a home WiFi network comprising of:1x Apple Airport Extreme2x Apple Airport ExpressI would like to keep my WiFi network as it is and just connect the Sagemcom to the Airport Extreme just for the home phone service.I have followed Newlines instructions to give the Sagemcom a Static ip but the Sagemcom is still showing a an ip address that is not the "reserved" one in other words the Airport Extreme is NOT assigning a Static ip to the Sagemcom. It is impossible to GUESS Anyway things were going pretty stable until yesterday (so around a month after being connected) and then I was getting constant wifi dropouts. But the question here, is it possible just to upload the backup config from existing Optus router, to a spare one, and will it copy the VoIP configuration so that we would have our phone lines working, quickly in the case of the router failure, but NBN link still up. As our Optus NBN HFC is used for a small business, and can't afford to wait for them to send out replacement if the Sagemcom Gateway F@ST 3864V3 AC fails, as our two customer phone lines are attached to it. XBOX One lost connection as did mobile phones and whatever else was using wifi. No such thing as only paying for 25mbps. how do i access CG3000 to disable DHCP, change username, password etc. Sagemcomm F@ST 5366 and DNS Hijack - Optus Broadband to October 2020 last updated - posted 2020-Oct-11, 9:45 pm AEST User #72513 35 posts Catalase Forum Regular reference: whrl.pl/Rf8Ntg posted 2020-Sep-17, 5:49 pm AEST edited 2020-Sep-17, 6:14 pm AEST O.P. I gave up because I already had a working system. Wrong the problem continued. I had great 2.4 ghz up until a month ago when something happened in my apartment. Hotels. Some other intresting links without any required login you can visit Disconnect Optus router and connect your router to the NBN modem (and ensure it is working correctly).3. Next, login into the router, check how to Open Admin Page. My original Cisco router which is running Tomato OS is plugged into the switch and it provides both WiFi and LAN to my wired network. Just looking for a quick redundancy method, for at least the modem if it fails, thanks. Voip works fine, but can now only get half the internet speed from the fritzbox. The Optus Sagemcom is a piece of garbage in many ways, just try adding a configuration that includes a Static IP setup under Advanced > LAN it just displays a blank screen. Outgoing calls should be possible as soon as the Optus modem-router has connected (to Optus and not the NBN). Primarily to eliminate the dead spots in the house and secondarily to take the Sagemcom out of the network altogether. This is my personal wiki for hacking the router firmware used by (Sagemcom)F@st Version 3.43.2 delivered from Sagemcom - GitHub - wuseman/SAGEMCOM-FAST-5370e-TELIA: This is my personal wiki for hacking the router firmware used by (Sagemcom)F@st Version 3.43.2 delivered from Sagemcom . Currently I have the old CG3000-2STAUS set in Bridgemode to my R7000 Nighthawk. Luckily the older NetGear CG3000 worked with the wan port, I switched back to the old modem. Disabled Wifi as I want the R7000 to do the hardwork. ;-) (if not, no worries - this was added for the curios one), If you have problems, questions, ideas or suggestions please contact me by posting to wuseman@nr1.nu, https://forums.whirlpool.net.au/archive/2746904, You can find more info and good answers from this thread below from whirlpool where i am active too, An experience. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. The WIFi is good. All this help has been received with much thanks :), I just moved from optus cable cg3000 to optus nbn sagecom F@ST3864V3AC and can testify the wifi on the new modem is feeble. I have a number of internet radios and Foxtel via internet and it became really annoying that it dropped out for 15 to 20 seconds a few times and hour. If no login screen shows up, try finding the correct IP address for your router by Searching for your router. I have used the 3864AC and, now, 3864AC V3 since October 2016. Required information * Recipient email * Enter the text above: I believe it's independent of RSP. Firms give router admin access in this address to allow network administrators to configure their routers and networks. is there someone who can explain to me the best way to fix this? I will turn the wifi off the Sagemcom once I know everything sweet. I believe that the issues with its WiFi are the result of local WiFi congestion. Go. This you must figured out yourself since it's to much work to fix a wiki for this atm. Then started getting letters about switching to NBN so figured I'd stay with optus. You signed in with another tab or window. I spend all my waking hours trying to succeed and if I don't succeed I try again, I've been trying to get hold of a version v3.4.3 because I was stupid enough and never thought before the upgrade came, but I never came across a new one. Let us know. If you can see another AP using the same channel as your AP then you're sharing the available bandwidth. In the case you are describing, we would need to leave Optus, as they have control of the VoIP business lines. I initially thought that the port forwarding wasn't working, because although I got a dial tone on the phone, I could not dial out and incoming calls got an engaged tone. Gather info about your device (included plain text passwords): Find deviceInfo, advancedOptions and more settings, For set settings it is required to have knowledge about xpaths, grab them by type, So for example to use everything from xpaths we can print our IP as an example by command, REMOVE THE ANNOYING AUTO LOGOUT BY CHANGE TIMEOUT TO 0(Unlimited), List all features that is possible like clouds as dropbox, usb stuff, tv over wifi things and led configuration and much much more, Directories and File configuration available for LXC stored on device, USERS (USER/1 = admin - Edit my examples for your own details), Disable all remote acccess for ISP, copy and paste, Go visit 192.168.1.1:9000 to enjoy the hidden Twonky interface, Check webconfig/config.js for more rpc files, few examples, Main configurations is stored in LXC Telia dir, All available urls on device (incl. They now supply this one: /thread/3ly81vy9. Online comments really bag this router so is anyone using it and with what results. Now choose Maintenance and find Update or Firmware Update. I literally just plugged stuff into the switch. If it's not a business account, perhaps it should be. I was a little cautious and noted that I hadn't been on the net all day and wanted to mnitor it a bit before I let them claim all was well and close the job. Port forwarding on my PC seems to be intact. Find hidden settings in latest firmware (v3.42. Any feedback on the Sagemcom modem please. I will probably get a new one this summer so don't expect this repo to get updated in the upcomming weeks. Your redundancy method, for a business, should be utilising a completely different network path to your primary path. Just connected this replacement router Optus sent after the previous one died. I also find 5ghz btw you get dropouts eventually in between rooms hence I have a second Telstra ac sagemcoms near my tv and lounge laptop desk. The white box was crap and if I logged on to Netflix my wife would lose phone connectivity on FaceTime! WiFi is dodgy, not because the modem you've been provided is dodgy but because WiFi networks interfere with each other. BTW, I've found the Sagemcom to be reliable, don't understand its poor reputation, and believe that other factors may be the issue with complainants. Mine was connected by a LAN cable. Or do I just need to purchase a router and if so which one would be best? Then I have to get some old wifi gear out of the cupboard and place old routers and range extenders around the house to fix it. sorry kind of need an explanation for dummies or if someone could point me in the right direction would be greatly appreciated. Directions Advertisement. Does anyone know what net address range the incoming VOIP traffic comes from, because at the moment I've had to set it to allow traffic from anywhere to forward to the Sagemcom, and I'd prefer if this could perhaps be limited to Optus VOIP server. Ill now be able to upload faster. No huge deal as I mostly use my mobile I just would like to know how to re-enable it on this. They won't support any other, connected device. Leaving this info here in case someone else finds themselves in the same soul destroying nightmare I've been in for the last 2 months :). Gas. edit the filename if you found another conf or file you want to download. 5366 Edgewood Dr Provo UT 84604 (801) 224-5011. I'm still on Optus cable and had a Netear CG2000. Have it plugged into the sagemcom. I just setup a business system at a friends shop which uses a Netgear V7610 router which feeds two analog POT's phones and that's rock solid on Telstra from day one. often not even allowing me to connect to 192.168.0.1 and when one room away connection speeds drop to 0 to 5mbps, I tried hooking up the wan port on the old cg3000 to one of the ethernet ports on the sagecom and I am getting a strong wifi but not getting an internet connection via the netgear ( I have selected use WAN and separated out the two dhcp ranges for each router so there is no clash of ips). if they have done it right. All of the above mentioned in the 3 + change of gateway ip . Another thing I had to do was place a wifi access point up high in a cupboard near the ceiling to get good 2.4ghz coverage in my bedroom. I currently have Pi Hole set up as a DNS server on the R7000, will all requests still go through the pihole? Is there an issue bridging the modems optus use or not? As Jack said ultimately the best solution is to wire as much as possible and put access points where coverage is poor. I'm lucky in that there are very few nearby WiFi signals. WiFi performance is appalling (and I can't get 5 GHz band to work properly either), and they cannot cope with thunderstorms. I'm aware I'll have to log in with the Sagemcom by itself first to establish a connection to use the VOIP, but will try the switch / port forwarding methods as well. So were moving from an old unreliable HFC to the new fantastic almost as good HFC. Another option is to wait it out till there is a firmware upgrade and install it then. I wanted to share what I found without report anything on this device to ALL out there because for me its all about fun and without any profits at all and I don't care for getting status. All of the above mentioned in the 3 + change of gateway ip, When I mention 'front' side of the board it is this side of the board, When I mention 'back' side of the board it is this side of the board, The secret/hidden (not in even in manual it's listed) connector is on the 'front side' of the router board, Under the aluminum case on 'backside' of this board the broadcom chip is found, Here is serial console when I was forcefully "yanking" two capacitors away on 1 of the 9 routers to see what happens at different The Netgear router I was using until recently had better wifi range than the Sagem, I'm told that if you don't need a landline phone, which I don't, you can swap it back in place of the Sagem and it will work fine. if you know something that we don't please feel free to contribute in the thread or use my issue template. Enter the IP 192.168.254.254 into your browser and pressing enter. Have forwarded a greater range, no change. I believe that the issues with its WiFi are the result of local WiFi congestion (and Apple devices and other connected WiFi hardware). I hooked everything up just fine and setup my devices etc and it worked. it seems to take the Optus VOIP network quite a long time to realise that the Sagemcom is connected. For the very brief time I was with Optus NBN, they gave me a Sagemcom 5366TN I noticed that it was hitting my network 'honeypot' with this probe and a bunch of others. wich is a kind of backdoor access without letting us know and I would never do this if I stuck a switch between the Arris modem and the Optus router. Hard wire as many network devices as you can, TVs, consoles, set top boxes etc, and then you only have to worry about mobile devices using WiFi. So this just got annoying so I just unplugged the sagemcom and put the netgear cg3000v2 in again but had to change the settings to connect via ethernet instead of cable and things have been fine again. . this was worth a 100% CVE. What version of firmware do you have ? That's exactly what we did. Now you're seeing the same problem again. Apple thinks this may be an issue for Optus to enable the Sagemcom to be assigned a Static ip from my Airport Extreme?Optus are not sure! Faily smooth on the Asus. Edit: Fixed! My recently arrived neighbours are awaiting NBN connection and have been using my 2.4 GHz signal for about 10 days through 1.5 brick walls and more than 15 metres away from my router to their nearest wall. Oops sorry forgot to mention I have a FTTN NBN connection as well. Recipient email * enter the text above: I believe it 's to much work to fix this had issues., connected device my mobile I just would like to know how to re-enable it on this 4! 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