Experience

Nearly twenty years ago while sitting on perma-hold waiting impatiently to place an order with “the next available representative” at my local phone company and hearing a recorded voice tell me “your call is important to us” for the 57th time we conceived a business idea. We will build a business that helps other business people save time, money and brain cells by providing a service that takes the hassle out of dealing with the phone company!

We continuously educate ourselves and our clients on the best match for phone company services. Today we’re called “solution providers”.

TelcoNavigator's role for the telecom world is similar to an insurance broker in the insurance business. For example, you purchase a new car. You need car insurance. So you place a call (or click website) to your insurance broker and they will then based on the number of cars in your family, driving record, geographic location, annual miles driven, etc. recommend a certain car insurance company that is best for you. With your particular situation they may recommend for example Progressive Insurance with a blanket auto policy, $1000 deductible, good driver discount, with a rental car addendum. The broker typically brings your attention to money saving discounts, payment options, etc. If you have questions or need service you typically contact your broker first who then either personally handles the situation or directs you to the best source of resolution. TelcoNavigator is a broker for the telecommunications industry.

Find out more about The Solution.